Terms and Conditions
Welcome to Farmers Mate 4 Pets. These Terms & Conditions outline the rules and
guidelines for purchasing Farmers Mate Air Dried Bites and other products (“Products”) from
our website www.farmersmate4pets.com.au
By placing an order with us, you agree to these Terms & Conditions.
If you do not agree, please do not use our website or purchase our products.
Company Information
Business Name: Farmers Mate 4 Pets
Registered Address: 10 Pipe Road, Laverton North, Victoria
e: info@farmersmate4pets.com.au
p: 0473 847 138
Eligibility to Purchase
You must:
- Be at least 18 years old
- Provide accurate and complete information when placing an order, be legally capable of entering into binding contracts.
Product Information
We aim to describe and display all products accurately.
Because our Farmers Mate Air Dried Bites are a natural product, colours, sizes,
and textures may vary.
We reserve the right to update product descriptions, pricing, and availability at any
time.
Orders and Acceptance
When you place an order, you will receive an order confirmation email.
This email does not mean your order has been accepted.
The order is accepted once your payment has been received and a further despatch confirmation email will be sent along with tracking information via Australia Post.
We reserve the right to refuse or cancel orders for reasons including stock issues, errors in pricing, or suspected fraudulent activity.
Pricing & Payment
All prices are displayed in AUD and inclusive of GST
If a pricing error occurs, we will contact you to confirm whether you want to continue with the order at the corrected price.
Shipping & Delivery
We deliver within Australia only.
Shipping costs are shown at checkout.
Delivery times are not guaranteed.
For the entire Shipping process please follow the below link
Returns, Refunds & Exchanges
To view our Returns, exchange & refund policy, please follow the link below:
Product Use and Liability
Farmers Mate for Pets Air Dried treats should be used according to the instructions on the packaging.
Always supervise pets while feeding treats.
We are not liable for any injury or harm resulting from misuse, overfeeding, allergies,
or unsupervised consumption.
Farmers Mate for Pets website
You agree not to:
Misuse the Farmers Mate for Pets website.
Attempt to hack, disrupt, or compromise security,
Copy content or images without permission.
All website content (text, photos, branding) is owned by Farmers Mate 4 Pets.
Privacy and Data Protection
We collect and process personal information in accordance with our Privacy Policy,
available on our website.
Limitation of Liability
- Subject to the Australian Consumer law, we are not liable for:
- Indirect, incidental, or consequential losses,
- Delays outside our control, or
- Issues caused by incorrect delivery information provided by you.
Subject to the Australian Consumer Law, our total liability shall not exceed the amount paid for the order in question.
Changes of these Terms
We may update these Terms and Conditions at any time.
Updated versions will be posted on this page with a new “Last Updated” date.
Last Updated: November 2025
Governing Law
These Terms are governed by the laws of Victoria, Australia.
Any disputes will be resolved in the courts of Victoria, Australia.
Contact Us
If you have questions about these Terms, please contact us: